Enjoy free worldwide shipping on orders over £5,000.

For orders under £5,000:

International shipping: £20 via DHL.

Orders shipped outside the UK will have the Value Added Tax (VAT) deducted from the product price.

Please note that customs duties and taxes may apply for shipments outside the UK.

Customs duties and local taxes are not included in the price of your order. The amount will vary depending on the destination country or state. For clarification on applicable charges, please reach out to your local customs office.

We are not responsible for any delays caused by customs or tax processing.

We ship internationally to over 50 destinations. Estimated delivery times are as follows:

• United Kingdom: 1-2 working days*
• Europe: 2-3 working days*
• North America (US & Canada): 2-3 working days*
• Rest of the World: 3-5 working days*
  

Tracking
Once your order is dispatched, we’ll email you a tracking number and link so you can monitor its progress.

Made to Order
Items are created on a made-to-order basis. We aim to deliver within the timeframe listed on the product page. If it arrives earlier, we will notify you via email.

Customs & Taxes
We are not responsible for delays due to customs or tax clearance processes.

Shipping Exclusions
Some items may not be eligible for shipping to certain countries. If that’s the case, we’ll notify you directly.

Unavailable Country at Checkout?
If your country doesn’t appear at checkout, contact us, and we may still be able to ship at our discretion.

Bank Holidays & Closures
We are closed on bank holidays. Orders placed during this time will be shipped on the next working day.

All UK orders and International Orders are sent via DHL

Orders shipped outside the United Kingdom will have the Value Added Tax (VAT) deducted from the price of the goods.

Customs duties and local taxes are not included in our pricing. These charges vary depending on the destination country and state. For details on applicable duties and taxes, please contact your local customs office.

We provide insurance for each purchase from the moment it is dispatched until it reaches you.

For international orders, a signature is required upon delivery. Once signed for, responsibility for the goods passes to you. If you’ve designated someone else (for instance, as a gift recipient) to receive the delivery on your behalf, you acknowledge that a signature from them—or anyone at the delivery address—serves as proof of delivery and fulfilment by Eloise Comporta Limited, transferring responsibility in the same manner.